1.1. Implement and promote awareness of information literacy standards in library research assignments, reference and information services, and library instruction.
1.2. Maintain and develop components of the Helmke Library Web site to provide access to information resources.
1.3. Develop Science Information Center services and programs to support IPFW and the wider community in the use and evaluation of scientific and technical information.
1.4. Develop Academic Support Center services and programs for beginning students.
1.5. Develop Digital Data Center services and programs to aid users in the retrieval and manipulation of data in digital formats (also library Goal 4).
1.6. Develop Regional Resource Center for the Arts and Humanities services and programs.
1.7. Coordinate and promote training opportunities for library staff, faculty, and area librarians.
1.8. Collaborate with IPFW administration and faculty to showcase faculty and student research.