1.1. Implement and promote awareness of information literacy standards in library research assignments, reference and information services, and library instruction.
1.2. Develop Academic Support Center services and programs for beginning students.
1.3. Develop Science Information Center services and programs to support IPFW and the wider community in the use and evaluation of scientific and technical information.
1.4. Develop and expand services and programs of the Business Resource Center as a virtual and physical information center to support business education and community partnerships.
1.5. Develop and expand PIRS Public Information Reference Service to support access to IPFW depository collections and to electronic government information at the federal, state, local, and international levels.
1.6. Develop Regional Resource Center for the Arts and Humanities services and programs.
1.7. Develop IPFW University Archives as a recognized and university-supported information center.